Swindon’s Brunel shopping centre celebrated a year of retail success with its first formal awards ceremony for retailers and staff.
Centre manager Tony Wilkes, who joined The Brunel in 2009, set up the awards to acknowledge the effort and creativity shown by retailers and centre staff over the past year.
At the black tie event at Menzies Hotel, local independent food outlet Roma pipped national giants Argos and the Early Learning Centre for Retailer of the Year award, and the Marketing Initiative award went to Boots.
Argos also won the operational/environmental award and overall mall promotion of the year went to Guardian Jewellery.
Support staff at the centre were also recognised for their excellence. Cleaner of the Year award went to Giosue Pulieri, Security Officer of the Year was Rob Faulkner and Paul Denyer picked up Maintenance Person of the Year award.
The Centre Manager’s award went to Colin Roberts the cleaning manager.
Tony said that his management team have worked closely with retailers to help them help themselves on marketing, and that the ethos at the Centre is one of cooperation and collaboration.
“I wanted to celebrate the dedication, enthusiasm and sheer hard work that has gone in to making The Brunel so successful during the past year,” said Tony.
“This was our way of thanking the retailers for their teamwork, and giving recognition to those staff who really do go that extra mile for their companies and their customers.”
The awards ceremony came hot on the heels of another success for Brunel retailers. In November, 14 town centre retailers were given full marks for exemplary levels of customer care and service in a visit from a mystery shopper. All can be found in The Brunel. A further 30 retailers scored 90 per cent or above.
Howard Grace, director of retail asset management with Brunel owners CIT, congratulated Tony on the event and said 2011 will be a watershed year.
“Now that car parking charges in the town centre have been reduced and some key names like Wallis, Evans and Top Shop have taken brand new premises, I am very optimistic about the prospects for Swindon,” he said.
“I’m delighted that The Brunel is playing its part in the town centre’s growing success. Tony leads by example and his great energy, enthusiasm and focus are clearly inspirational.”