People who are eligible for a bus pass and have not received a new one yet are being asked to contact Swindon Borough Council.
The English National Concessionary Travel Passes renewal process should see anyone born before 5 October 1951 with a bus pass with an expiry date of 31st March 2013, automatically receive a new one.
Anyone who has not received their new bus pass, or has moved since their last pass was issued and has not notified the council of their new details, should contact Swindon Direct by calling 01793 445500 or visit the Swindon Direct One Stop Shop in Wat Tyler House, Euclid Street.
People who have a bus pass due to a disability and are over 20 years old should have received an application form, while those under 20 years old should have already received a letter asking for a new photograph. The council cannot send out a new bus pass until a new photograph is received.
For more information about concessionary travel visit: www.swindon.gov.uk/concessionarytravel