A Swindon business has launched a new service to help companies reduce their telephone bills.
Nigel Beasant (pictured), Managing Director of Multidata Broadband, has unveiled the service he calls Sipstream, which enables voice over internet protocol (VoIP) but is much more versatile than other VoIP systems.
“It’s a great service, which, in common with other VoIP systems, enables people to talk to each other over the internet,” said Nigel. “But the major advantage with our service is that users don’t need a computer. They just need a special VoIP enabled phone, which we supply as part of the installation, and access to a good quality broadband. Sipstream can also be used with an iPhone or other smartphone by downloading a softphone App.”
The advantages to Sipstream are numerous. The call quality is as clear as a regular landline or mobile service but set-up and recurring costs are greatly reduced. Importantly, calls between other users of the Sipstream service are free. There is no line rental and the system is far quicker to install.
Nigel said: “This means that all your company’s locations can call ‘internally’ at no charge, irrespective of their location.”
The system has been a big boost to one of MDBB’s first Sipstream customers, Swindon-based Naturebotts, which supplies eco-friendly products for babies.
Naturebotts was relocating to Headlands Trading Estate from Andover and needed a telephony system installed quickly.
Penny Bowen, joint founder and Managing Director of Naturebotts, said the system is particularly cost-effective as the company has a director based in Costa Rica.
She said: “Trading is tough as everyone knows, so any efficiencies that can be gained are welcome. VoIP has come a long way in the last six or seven year and we have no issues at all with the new hosted telephony system. The fact that any of our remote workers, including the director based in Costa Rica, can make free on-net calls is saving us a lot of money.”
Another MDBB customer is Dursley-based Edge Media, a marketing and design agency which specialises in the education sector. Director Paul Herbert said MDBB was brought in to replace an existing VoIP system, which had proved unreliable.
He said: “We liked the economies of the VoIP system but needed one which was secure. MDBB already provided our ISP so we asked them to help.
“The call quality is as good as a regular service and I really like the fact that I can use the App on my iPhone anywhere and be part of the VoIP system.”
For more information about Sipstream, visit www.multidatabroadband.co.uk or contact Nigel Beasant on 0845 555 3322.