WHERE ARE SWINDON’S BUSES GOING?
Talk by Paul Jenkins, Managing Director of Thamesdown Transport
Thursday 19 February
at Heelis, the Civic Trust Central Office, Kemble Drive
Entry £4, includes light refreshments, free to Swindon Civic Trust Members
How will Swindon’s bus company adapt to the town’s development, the recession, volatile fuel costs, environmental concerns and new technology?
Paul’s talk will be followed by a discussion and light refreshments.
Price hike unfair says Mohan Bal of Westlea who has written to Thamesdown transport
Changes to services from 15 February 2009
I have been using Thamesdown buses for the past 6 years. I recently saw the changes you propose to make from 15 February 2009; and let me tell you it is a big big disappointment for the following reasons:
Increase in the cost of tickets: At a time when the country is going through a credit crunch and people are losing jobs, it is a big disappointment the fares are rising yet again. Even-though the fuel prices have fallen drastically over the couple of months there doesn’t seem to be any justification for the increase in fares. Can you consider reverting back to old fares. This will be a welcome move.
Reduction in frequency of services: I welcome introduction of bus service no 2 between Fleming way and east of Swindon, but the reduction of frequency of some buses, particularly no 19 is totally unjustified.
Schedule: I take the no 19 service from West Swindon stop C to Rail Station everyday. I had two services between 8.29 and 9.00 clock, but the new schedule is a real crap. After the 8.29 service, the next one is 9.16. Even, when you look at the schedule for buses 1, 1A below there is a 17 minute gap between 2 services during peak hour which is a big disappointment again.
Can you keep the no 19 services during peak time as existing or introduce new services in the 17 minute gap?
Season tickets: Even though the fares have been increasing steadily over the past few years, there is one area which has never been looked into. The monthly, quarterly season tickets do not come with any protection; anyone losing it will never be able to get one back without paying again. Anyone who finds it can use it joyfully.
In the West Midlands, all long term season tickets come with an id card. The season ticket can only be used with an id card. Each time the season ticket is issued, the id card no is printed on the ticket. Even when anyone loses the season ticket it is worthless for anyone who finds it. The system allows the re-issue of ticket without a fee even when someone loses it. A friend of mine who recently lost a quarterly season ticket in Swindon was asked by the customer services to claim from home insurance. How sad !!!!!!!!
A number of my colleagues dread taking anything more than a weekly pass for the fear of losing a long term ticket and being offered no help from Thamesdown Transport.
I am sure you will be able to do something about all the points highlighted above. I once again wish to convey my deep disappointment over the changes proposed from 15 February 2009.