Volunteers and staff at Prospect Hospice in Swindon are delighted with the news that the charity has achieved the prestigious Investing in Volunteers award, recognising good practice in the hospice’s volunteer management.
The news comes after a year-long process which included three assessment days at the hospice earlier in 2016 during which volunteers and staff at Prospect Hospice provided extensive evidence to an external assessor that its management of volunteers meets the highest standards nationally.
It is the first time in the charity’s 36 year history that Prospect Hospice has achieved this level of recognition for volunteer management, and it is one of only five hospices across England that has achieved this award.
Volunteers have a huge role in supporting the hospice, volunteering alongside staff in every area of its work, bringing expertise, commitment and energy to everything it does across the whole organisation. Last year volunteers gave nearly 120,000 hours of support to the hospice, the equivalent of nearly 17,143 days or 72 staff working a full week for every week of the year.
“This is a very rewarding day for Prospect Hospice,” said Head of Voluntary Services Phillipa Huxtable. “I must give credit to the volunteers and staff whose input was vital during the assessment days, and who I know clearly left an incredible and lasting impression on our assessor. At the time she indicated that we had done a great deal to create a positive volunteering culture with firm foundations that we can build on for the future. We are very pleased that the result from the National Panel has confirmed the good news we had all hoped for.”
She added: “Everyone at Prospect Hospice appreciates the value that volunteers can add and that is why our voluntary services team invest considerable time and energy in ensuring we recruit volunteers who can make a real impact at the hospice. We are, as ever, hugely appreciative of the support that volunteers give in enabling us to deliver free, high quality services for local patients and their families.”