Swindon care home team celebrate positive CQC rating

By Barrie Hudson - 6 April 2021


Edgehill Care Home in Swindon has been rated as ‘Good’ by regulator the Care Quality Commission (CQC) following a recent inspection.

The care home is in Liden

The home in Liden, run by independent care provider Agincare, provides affordable residential, respite and palliative care for people aged 65 and over with dementia or serious mental health care needs.

In the inspection report Edgehill Care Home received a ‘Good’ rating overall, a step-up from the home’s previous overall ‘Requires Improvement’ rating last year.

The CQC inspection was carried out by three inspectors and an ‘expert by experience’ on 3 March this year, with particular focus on ‘well-led’ and ‘safe’ categories.

Before their visit inspectors gathered feedback from the local authority and professionals who work with the home, reviewed care records and also spoke with a number of residents’ relatives.

Registered Manager Lisa Edwards said: “We’re delighted that the Care Quality Commission has rated Edgehill Care Home as good.

“I’m very proud of the team, we have all worked hard together to make improvements to achieve a good overall rating.

“I’m particularly pleased with the positive findings from our residents and their families about how they feel about our service, because supporting them is ultimately what we are here for. Their happiness, well-being and safety is what we care about and are committed to delivering in the best way we can.”

Findings from the inspection report, which is published on the CQC website at www.cqc.org.uk/publications, included positive feedback about Registered Manager Lisa and the improvements that she has brought to Edgehill Care Home. 

The report found the home was consistently managed and well-led, featuring a positive, caring culture that ensured people were at the heart of all the service did, with high-quality, person-centred care. 

Inspectors found that relatives were positive about the open and honest culture in the home, and that the care team treated people with respect and dignity. 

Agincare says Edgehill Care Home has a wealth of specialist experience of caring for people with mixed dementia, vascular dementia, frontotemporal dementia, Alzheimer’s disease and dementia with Lewy bodies.

During the inspection a range of care records were examined and people were asked about their experience of care provided at the home, with team members and the registered manager also spoken to.

For more information about Edgehill Care Home, go to https://www.agincare.com/care-homes/wiltshire/edgehill-care-home-swindon/

The full Quality Care Commission report can be found at https://www.cqc.org.uk/location/1-304662740

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