Things Every Business Should Have But Often Overlooked

By Jamie Hill - 14 October 2019

Expert VoicesFeatures

Running a business is no easy feat and one that requires a lot of hard work. And this is why it’s so easy to overlook factors that could actually help the business run in a much more efficient and smooth manner. This is why we’ve created a list with the things that every business should have, but probably overlooks most of the time.


You’ll be amazed at how much faster a number of things get done when you have templates at the ready. A great example is that people who have used invoice templates from have found it to be so much easier to keep track of expenses and it also gives a much more professional look to the clients. Templates can be applied to pretty much anything standard within your company. From email responses to customer service guidelines to order forms- there are so many things that will become much more organized when you implement the usage of certain templates that are relative to the processes of your company.

Software Assessment

When things get busy, many businesses are guilty of overlooking software updates, or even the prospect of new software that may be more fitting for your company. The problem here is the ‘if it ain’t broke, don’t fix it’ mentality. Which means if it’s working fine, why bother messing with it? The answer here is simple. Because updates are made to make your life easier, and the fact that there are newer software being used within your field gives your competitors an edge over you. This is why it’s so important to stay on top of software news, and have someone who is a professional in the field to focus on this area for you. 

On-boarding Process

Many businesses take for granted that when someone new is hired, another person in the same area will probably show them the rope and all will be well. While this isn’t false, it doesn’t mean that it’s the best way to do it. You need to take a step back and look at each and every department in your business and ensure that there is an onboarding process so that any new employees go through certain steps to ensure that they have every single detail down. It’s also just as important that they are aware of the other departments and the roles each plays because all employees should understand how the business works so that they are better equipped to provide for it.


Having a set time for evaluations does wonders for people’s morals. It gives them a goal and something to work towards, giving them incentive to do better. There needs to be bonuses placed on the results of evaluation and rewards in general. Work is tough and can be extremely grueling, so it’s important that you pay attention to your employees needs so that they know that you care. And when you care, so will they, and performance will become that much better. You will benefit from evaluation from the fact that you will have on record what each and every employee does and you will be able to assess their patterns from one evaluation to the next, and you will also be giving them motivation and purpose. 

Legal Paperwork

This is especially important for a new business, and you may think that this is something that is never overlooked, but it often is. It is extremely crucial that you make sure that all legal paperwork, such as permits and licensing are taken care of and are always up to date. You don’t want any kind of unpleasant surprises coming up and ruining your business for you and taking a chunk of money that can be taken care of from the get go.

Meetings, Seminars & Courses



As your business grows, it’s important that you make it second nature to always have scheduled meetings so that the employees have a feeling of community and also so that everyone can be updated on the latest from every department. Keeping all employees connected results in a much smoother sense of functionality because there’s always a back and forth and an overall understanding of how the business move forwards, and why. 


It’s just as important to keep yourself and your employees educated and up to date on anything new within your field. The best way to do this is to take them to seminars that relate to the business and also address their psychological well being. Seminars about the well being and confidence in the workplace go a long way. Lastly, make sure that you are constantly offering employees from different departments a variety of courses, because when they get better, so does your company and the overall structure. 

Workplace Outings

Not enough businesses these days take care of their employees. No one has the time anymore. You should go out of your way to organize an outing for your employees so they can have fun and socialize with one another in a stress free environment. This also sends the message that you appreciate their effort and hard work. You can’t forget that they too, are human. This is something you can take care of in the office too. Having a couple of vending machines and a nice area where they can relax when they are on their breaks is very effective. If possible, try to have this spot outdoors or at least located in a space that lets in a lot of natural light- it does wonders to calm people down and help them unwind for a bit.


It’s not easy to run any kind of business, but by paying attention to factors that most people tend to overlook and forget, you’ll find that these things truly do make a difference to the overall mood and performance of the company. Paying attention to the little details goes a long way in maintaining a functional and growing business that is always ready to move forward. So don’t stop looking for new innovative ideas, no matter how small, to help your business run in a much more efficient way. Every little detail helps in a big way.


Registered in England & Wales. No: 4513027, Positive Media Group, Old Bank House, 5 Devizes Road, Old Town, Swindon, SN1 4BJ