Patient demand for GP appointments soars

By Barrie Hudson - 18 June 2021

Health

GP practices across Swindon and the rest of Wiltshire have seen demand for care rise by almost 75 per cent in 12 months.

The figures have been highlighted by Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Group.

The rise in demand has left appointment slots at many practices fully booked for weeks in advance, leading doctors to ask people in need of care to remain patient as staff work to see people as quickly and as safely as possible.

Last month, professionals in the region carried out a total of 388,391 primary care appointments, which is a 73 per cent increase on the 223,951 appointments that took place during May of last year.

Dr Andrew Girdher, CCG Clinical Chair and GP Partner at Box Surgery in Wiltshire, said: “The whole health and care system, including GP practices, hospitals and the ambulance service, is extremely busy at the moment, and the significant increase in demand we are seeing means clinical availability is less than usual.

“We recognise this can be frustrating for patients, especially for those who may be asked to wait longer than they would like for an appointment.

“My fellow GPs and I, as well as our other practice-based health and care colleagues, continue to do everything we can to prioritise those in genuine need of care and treatment, and ask that our communities support us through their continued patience and understanding.

 

 

 

“In no way should people put off contacting their practice when they have a genuine health concern; however, some people may have to wait, but we will do all it takes to ensure as many appointments as possible are there for those who need them.”

At a time when surgeries are juggling the continuation of everyday care with the rollout of the coronavirus vaccine, practices offer a mix of in-person and remote consultations, as has been the case throughout the pandemic.

Face-to-face appointments remain the dominant consultation format, and have accounted for at least 50 percent of all patient interactions in every month since July of last year.

Those needing support for minor illness and injury are encouraged to use the community pharmacies across the region, with the in-house pharmacists able to provide consultations and recommend effective treatments.

People can also find health and care advice through the NHS website, as well as through the NHS 111 service. 

 

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