Safe re-opening for Designer Outlet

By Barrie Hudson - 10 July 2020


Bosses at the Swindon Designer Outlet say its post-pandemic re-opening has gone safely and well.

  • The outlet pictured before the pandemic

    The outlet pictured before the pandemic

Having implemented reduced opening hours, new health and safety measures and capacity limits in the centre, the outlet reports a very positive response from returning guests.

Many stores at the centre have now re-opened, with brands including Nike, Polo Ralph Lauren, BOSS, Calvin Klein, Molton Brown, The Cosmetics Company and Le Creuset now welcoming guests.  

Centre manager Tina Cumpstey said: "“I am thrilled to see that customers have returned to our centre with confidence and that the extensive measures we have taken have reassured guests that is it safe to shop.

"With 80 percent of brands now open, we can report that our sportswear and homeware categories have been increasingly popular, with a stronger focus on health and wellbeing amongst customers, alongside increased demand for home baking and cooking products. 

"We are looking forward seeing many more guests enjoying a day out at Swindon Designer Outlet over the coming weeks.”

In line with official safety advice, customers are asked to:

- Bear in mind that good hygiene is key to minimising the spread of the COVID-19 virus. The centre has made hand sanitisers available in common areas and has implemented a cleaning regime that ensures public spaces and high touch points are regularly disinfected.

- Respect the government guidelines on social distancing.

- If possible, wear a face covering in enclosed public spaces where social distancing isn’t possible and where customers will come into contact with people they do not normally meet.

- Use contactless payment options while shopping wherever possible. 

Whilst cafes including Costa Coffee and Soho Coffee Co have already been operating takeaway-only services, the centre has confirmed that some additional venues including Five Guys and Wagamama are now open and offering both takeaway and dine-in services. 

In line with Government guidelines, the centre has increased cleaning in areas where food and drink are consumed and is operating queuing systems where appropriate.

The Designer Outlet is also pleased to update guests that while it is limited to adhere to social distancing, there is now increased seating available throughout the centre.

A full list of operational stores can be found at

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