Swindon hero bus driver scoops bus operator's employee of the year award

By Jessica Durston - 9 March 2023

  • Kyle Caswell (left) and Andrew Wickham

    Kyle Caswell (left) and Andrew Wickham

Bus driver, Kyle Caswell, who came to the aid of a woman and her children, is celebrating this week - after being named employee of the year by Swindon’s Bus Company.

Kyle, who lives in Park South, was hailed a hero last year - after he came to the aid of a Swindon woman and her children.

The Swindon’s Bus Company employee was about to finish his driving shift when a distressed woman and her children attempted to board the bus, stating they needed to flee the area. 

Concerned, Kyle said he waved them on - intent on taking them to the bus route’s final stop. However, having spoken to his vulnerable passengers, he discovered they were escaping domestic abuse - so he took them to safety at their family member’s house.

Kyle had only been driving for Swindon’s Bus Company for six months when the incident happened but said he could sense his passenger needed help.

He received high praise from bosses at the bus company - also being named in third place overall for the whole of parent company Go South Coast’s employee of the year, and was presented with his awards by managing director Andrew Wickham at the company’s annual ceremony. 

Andrew said: “One of our youngest ever trainees at just 19 years of age, Kyle also received praise from South Swindon’s MP, Sir Robert Buckland. We are all proud of how he helped a vulnerable passenger, and her children, get to safety. He thoroughly deserves these awards. 

“Congratulations Kyle - I wish you a very successful year and career ahead.”

Kyle added: “I’m very honoured to be the recipient of these awards. I never expected anything to come out of me helping the lady in distress with her children last year. However, Being recognised is a lovely gesture from the company and I’m thankful for that.”

In recognition of his efforts, Kyle received £1000 worth of vouchers, along with his framed certificates.

More information about Swindon’s Bus Company can be found on its website at swindonbus.co.uk

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