Great Western Hospital is appealing to the public to seek advice via 111.nhs.uk to determine the most appropriate place for their healthcare needs.
The move comes as the hospital remains busy.
NHS chiefs say using the online option can often get patients treated more quickly than they would be at the Urgent Treatment Centre.
A hospital spokesperson said: "Visit 111.nhs.uk for self-care advice and guidance on how you can manage your condition.
"If you have a minor health concern, contact your local pharmacy.
"If you are very concerned about your condition and you are unsure what to do, call 111 to be directed to the most appropriate service.
"If you have a very serious or life threatening condition, please continue to call 999. We will continue to treat all patients needing urgent or emergency care."
NHS chiefs say using the online option can often get patients treated more quickly than they would be at the Urgent Treatment Centre.
A hospital spokesperson said: "Visit 111.nhs.uk for self-care advice and guidance on how you can manage your condition.
"If you have a minor health concern, contact your local pharmacy.
"If you are very concerned about your condition and you are unsure what to do, call 111 to be directed to the most appropriate service.
"If you have a very serious or life threatening condition, please continue to call 999. We will continue to treat all patients needing urgent or emergency care."
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