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20                                       NEWS & VIEWS
                                                              Checking out the other side
          Ashworth's
                                                           Since  The Linkre ported a meeting between the manager of ASDA and
      Window Cleaning                                      local residents in the May edition, we have received a steady flow of
                                     eapest    Bet         letterscriticising everything fromthe availability  of goodsatthe store
        For free quote                                     to the way the staff dothelrjobs. To get the other side of the story we
                                 ,  Rates  ResuIt'         visited the store again recently to talk to two members of staff.
         ring 873615

                                                           Dawn Edwards, Supervisor and
                                                           Chris Scutts, Check-out operator,
                   Y.D. 'Uplio&tenj                        have worked at the West Swindon
                                                           superstore since the days when it
                 Recovering, Re-upholstery & Repairs       was owned by Carrefour so they
                    Modern & Traditional Furniture         have seen plenty of changes. But
                        Large range of fabrics             they were the first to admit that the
                                                           latest takeover, by ASDA, had
                           For estimates,                  caused a lot of problems. Chris said,
                Telephone 539913 or 871808 (eves.)         "The first week was awful. Maybe
                                                           ASDA tried to change things too
                                                           fast. But it is improving all the time."
                                                           Dawn agreed, "Morale is beginning  Dawn Edwards, centre, with check-out
      Have A Great Party!  to buck up, and when the Phase  operator Chris Liddell and customer
                                            4'             Three improvements aredonelthink  Jenny Lame - all from West Swindon
     Hire our Mini-Clown
                                                           the store will be smashing.  of course they start to make mistakes.
                                                           Unfortunately somecustomers seem  We have a lot of girls who do one
     Bouncer. 10'x10'
                                                           to want to stick the knife in all the  day on the check-out and then never
     inflatable with rain                                  time. The amount of abuse we take  come back."
                                                           is unbelievable."            Dawn and Chris agreed that
     cover. Ideal for
                                                             "Allofthegirls havebeen reduced  things seemed to go in phases. Chris
     children's parties,                                   to tears at sometime. You're right in  said "Some days you just get  stream
     pre-school groups, fetes                              the firing line. You have to queue  of rude customers. We try to have a
                                                           wherever you go these days - at the  laugh about it but it isn't easy. On
     etc. Indoors & Outdoors.                              doctor or the dentist, but people  theotherhand we'vegot some lovely
                                                           don't go yelling at them. People  regular customers who make the
          To book, ring West Swindon's                     throw money at you, and sometimes  job a pleasure."
                                                           even food. They think nothing of   In a separate interview, the
         ACE FUN CASTLES on 873552                         swearing at you. We have a  Manager, Les Lloyd commented,
                                                           complaints system but people think  "Things have improved one
                                                           it's easier to shout at us" Chris said.  thousand percent in the last month,
                                                             As a Supervisor Dawn is involved  and we have received a lot of
                                                           in the training of new staff. "It's  compliments. There is a five week
                                                           very difficult. We try to train the  refurbishment programme planned
     V'A r%, 111  IC IU 1UN,                               girls on the Quick Tills but we get a  for August and September,
                                                           lot of problems there. A lot of people  including putting in an in-store
                        ItUIL                              items. If a trainee is yelled at it can  store will be marvellous. I have a lot
                                                           try to go through with more than ten  bakery. When all that is finished the
                                                           make them really nervous and then  of faith in ASDA, and in my staff."
                               Centre, Swindon
          The Croft   OF
                Sunday 2nd September                       Magic Moments offers personal service
                        lOam - 5pm                         A new service has been launched to
                                                           help you capture those special times
                       Refreshments              M '
                                                           in your life.
                      Admission SOp                         Magic Moments has been set up
                   Enquiries 876571                        byKen Nugent of WoodhallPark so
                                                           that you can video record weddings,
                                                           birthday parties, holidays or just a
                                                           day out - without having to spend
                U. 	1 	                                    hundreds of pounds on a video
        R.K. GARDEN SERVICES                               camera.
                                                            Ken uses video cameras which
                I 	I 	                                     take standard VHS tapes which give
                                                           the best recording quality and can
              Professional Landscaping Service            be played back ma machine at home.
             Turfing • Patio Laying • Fencing             The hire camera comes with two   Ken Nugent, ready to deliver
                                                          one hourba tteries as well as a battery
           Fixed rate regular garden maintenance
                                                          charger.                     Although owning a video camera
      Special offer for 6 weeks - top quality paving        The service he runs is built on  is becoming more common, they are
                  slabs at reduced prices                 personnel attention. He will bring  still expensive and not something
                                                          the camera to your home at a  you might use all the time. Hiring
                       512287/772516                      convenient time and pick it up again  one is a good alternative. As Ken
                                                          afteruse. Hewillalso take as longas  says, all you have to do is point the
                                   Yard
                        Home 	                            needed to explain the simple  camera, press the button and
                  Mobile: 0836 229887                     operating instructions and will  treasure the Magic Moment forever.
                                                          demonstrate handy tips on how to   Ken Nugent can be contacted on
     We also supply gardening materials direct to your garden.
                                                          use the camera to get the best results.  729666.
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