Page 24 - link magazine

20 NEWS & VIEWS
Checking out the other side
Ashworth's
Since The Linkre ported a meeting between the manager of ASDA and
Window Cleaning local residents in the May edition, we have received a steady flow of
eapest Bet letterscriticising everything fromthe availability of goodsatthe store
For free quote to the way the staff dothelrjobs. To get the other side of the story we
, Rates ResuIt' visited the store again recently to talk to two members of staff.
ring 873615

Dawn Edwards, Supervisor and
Chris Scutts, Check-out operator,
Y.D. 'Uplio&tenj have worked at the West Swindon
superstore since the days when it
Recovering, Re-upholstery & Repairs was owned by Carrefour so they
Modern & Traditional Furniture have seen plenty of changes. But
Large range of fabrics they were the first to admit that the
latest takeover, by ASDA, had
For estimates, caused a lot of problems. Chris said,
Telephone 539913 or 871808 (eves.) "The first week was awful. Maybe
ASDA tried to change things too
fast. But it is improving all the time."
Dawn agreed, "Morale is beginning Dawn Edwards, centre, with check-out
Have A Great Party! to buck up, and when the Phase operator Chris Liddell and customer
4' Three improvements aredonelthink Jenny Lame - all from West Swindon
Hire our Mini-Clown
the store will be smashing. of course they start to make mistakes.
Unfortunately somecustomers seem We have a lot of girls who do one
Bouncer. 10'x10'
to want to stick the knife in all the day on the check-out and then never
inflatable with rain time. The amount of abuse we take come back."
is unbelievable." Dawn and Chris agreed that
cover. Ideal for
"Allofthegirls havebeen reduced things seemed to go in phases. Chris
children's parties, to tears at sometime. You're right in said "Some days you just get stream
pre-school groups, fetes the firing line. You have to queue of rude customers. We try to have a
wherever you go these days - at the laugh about it but it isn't easy. On
etc. Indoors & Outdoors. doctor or the dentist, but people theotherhand we'vegot some lovely
don't go yelling at them. People regular customers who make the
To book, ring West Swindon's throw money at you, and sometimes job a pleasure."
even food. They think nothing of In a separate interview, the
ACE FUN CASTLES on 873552 swearing at you. We have a Manager, Les Lloyd commented,
complaints system but people think "Things have improved one
it's easier to shout at us" Chris said. thousand percent in the last month,
As a Supervisor Dawn is involved and we have received a lot of
in the training of new staff. "It's compliments. There is a five week
very difficult. We try to train the refurbishment programme planned
V'A r%, 111 IC IU 1UN, girls on the Quick Tills but we get a for August and September,
lot of problems there. A lot of people including putting in an in-store
ItUIL items. If a trainee is yelled at it can store will be marvellous. I have a lot
try to go through with more than ten bakery. When all that is finished the
make them really nervous and then of faith in ASDA, and in my staff."
Centre, Swindon
The Croft OF
Sunday 2nd September Magic Moments offers personal service
lOam - 5pm A new service has been launched to
help you capture those special times
Refreshments M '
in your life.
Admission SOp Magic Moments has been set up
Enquiries 876571 byKen Nugent of WoodhallPark so
that you can video record weddings,
birthday parties, holidays or just a
day out - without having to spend
U. 1 hundreds of pounds on a video
R.K. GARDEN SERVICES camera.
Ken uses video cameras which
I I take standard VHS tapes which give
the best recording quality and can
Professional Landscaping Service be played back ma machine at home.
Turfing • Patio Laying • Fencing The hire camera comes with two Ken Nugent, ready to deliver
one hourba tteries as well as a battery
Fixed rate regular garden maintenance
charger. Although owning a video camera
Special offer for 6 weeks - top quality paving The service he runs is built on is becoming more common, they are
slabs at reduced prices personnel attention. He will bring still expensive and not something
the camera to your home at a you might use all the time. Hiring
512287/772516 convenient time and pick it up again one is a good alternative. As Ken
afteruse. Hewillalso take as longas says, all you have to do is point the
Yard
Home needed to explain the simple camera, press the button and
Mobile: 0836 229887 operating instructions and will treasure the Magic Moment forever.
demonstrate handy tips on how to Ken Nugent can be contacted on
We also supply gardening materials direct to your garden.
use the camera to get the best results. 729666.