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4 The Link Magazine • January 2003
                 Dysfunctional council + democratic deficit = Swindon
   Where has it all gone wrong? The high hopes for an effective borough council in 1997 when Swindon took back local government
   responsibilities, in particular Education and Social Services, have turned into a disaster. The stark reality is laid bare in a closely worded
   report by the Audit Commission published in December, which presents a damning picture of the council's corporate management.
     The Commission                        the council is not  that the corporate centre is 'almost  Theinspec-
   awarded the coun-                       clear in what it is  non-existent' which leads to a frag-  tors pointed
   cil one mark out of                     trying to achieve.  mented approach with individual  outthataudi-
   four, describing it as                  Its ambitions are  departments dealing with differ-  tors in the
   very weak with few                      'largely aspirational  ent plans and with no framework  past have
   or no identifiable                      and lack clear tar-  for integration. The council's abil-  drawn atten  -•-^"
   strengths. In all nine                 gets' and there is  ity to focus on its priorities, it is  tion to low
   of the Commis-                          no long term or  suggested, is limited by the short-  levels  of
   sion's selected cri-                    medium plan in  age of skills and people at the cor-  council tax
   teria, the council was                  place. ' Partly as a  porate centre.      and reserves.  Mike Bowden,
   rated very weak or                     result of this lack of  In the last 15 months the Chief  It blames the Conservative leader;
   fairly weak.                            clarity, the council  Executive and Directors of Educa-  depletion of  leader of the council
                                                                                                   rom  September
     After taking ac-                     has no track record  tion and Social Services have re-  the corporate  f
   count of its previ-                    of sustained focus.  signed, as has the council leader.  sector on ear-  2001 to May 2002
   ously published   Sue Bates, Swindon Council  Whilst the council  Much blame for the shortcom-  lier financial restraints.
   verdicts on specific  leader from 1997 to September  has some success in  ings is placed at the door of the  All three political parties can be
   services like Educa-  2001, and from May 2002  identifying issues  political set up where no party has  blamed for restricting the level of
   tion and Social  until August when she resigned  and providing sound  had overall control, at the same  council tax since unitary authority
   Services, both of    for personal reasons  initial analysis, at-  time as a new cabinet system was  status was granted in 1997. It has
   which, like some others, were rated  tention too readily moves to another  being introduced. 'This means that  to be said that tax payers, when
   poor with little hope of immediate  perceived problem and attention to  much attention has been concentrated  consulted, have favoured a mini-
   improvement, the Commission as-  the first one lapses.'  inwardly on political processes rather  mum rise.
   sessed the council's overall per-  The inspectors found that inter-  than directed on service delivery.'  A standstill budget for next year
   formance as poor.           nal and external communications  'This concentration on issues which  is likely to require an 11% increase:
     This national review of local  are poor and this does not help  divides the parties albeit in a minority  a higher increase 'to strengthen
   government ranked all 150 county  either staff or the community to  of areas, inhibits joint working and  the corporate centre' without ad-
   and unitary councils. Swindon is  understand the direction of the  focus on the many important areas on  equate explanation is unlikely to
   one of the worst 13 performing in  council.            which there is agreement.'  be a popular option.
   the country.                 It may surprise many people that  Although operating without a  The recommendations rely on
     According to James Strachan,  the Commission claims that there  clear majority in recent years, the  the ability of the existing organisa-
   Audit Commission chairman, 'The  are not enough bu-             Labour Party has been  tion to pull its socks up, when the
   council lacks robust plans to improve  reaucrats in place.      in control of the coun-  Commission itself recognises that
   - which is something the Commission  'Leadership and man-       cil for the last 24 years,  inter-party cooperation is 'fragile'.
   and other inspectorates will be work-  agement within the       apart for eight months  Outside expertise in the form of
   ing with the council on in the next few  council sufferfrom un-  between September  Tony Allen as Improvement Man-
   months'.                    der-investment in the               2001 and May 2002  ager and other advisors from the
     As the largest employer in the  corporate centre, re-         when the Conserva-  Office of the Deputy Prime Minis-
   area, with some 8,000 staff, an an-  sulting in an ineffec-     tives took over. La-  ter are now working with senior
   nual revenue budget exceeding  tive management team             bour had stepped  staff, while the council has to an-
   £158 million and planned capital  and insufficient people       down after a vote of no  swer to an interim board set up in
   spending in the region of £38 mil-  at the centre to provide    confidence following  cooperation with ODPM to moni-
   lion, that it lacks coherent and ef-  the necessary support     the dreadful Ofsted  tor council progress to improve-
   fective planning and prioritising  to senior manage-            report on the Educa-  ment.
   must be of great concern.   ment'.          Present Labour council leader  tion Department.  The Audit Commission inspec-
     The Commission believes that  The report states  Kevin Small, Swindon's  Councillors' behav-  tors did not deal with problems in
                                               third leader in the last year
                                                                   iour towards officers  the political structure. For exam-
                                                          is criticised 'including threats to of-  ple, annual elections can result in
                                                         ficers' continuing employment'. The  political control changing each
                                                          report recognises that there is a  year and anticipation of change
                                     a=i                  large number of hard working and  can be an excuse for postponing
              The Link Mag                ne              well-motivated staff and some ef-  decisions. It can be no coincidence
                                                          fective and experienced second  that county councils are the best
    Published by
                                                          and third tier managers. However  performing category of local au-
    Swindon Publications Ltd.                             councillors and Directors have not  thority with 72% rated good or
    Papermakers House, Westlea
                                                          found an organisational means of  excellent: all such councils are
    Swindon SN5 7BD
                                                          tapping their potential, energy and  elected for a four year term.
    Tel: (01793) 872282                                   experience.                  For the present however the
    Fax: (01793) 878189        The Link was first published for the West  In the light of the serious situa-  Commission concludes that Swin-
    e: [email protected]  Swindon community in December 1978.  tion facing the council, party po-  don is only just beginning to tackle
                               It is completely independent of Link Centre  litical leaders are encouraged to  long-standing and serious weak-
        www.swindonlink.com
                              and, in fact, won a competition to name the I',  cooperate more effectively.  nesses. 'Whilst the council has started
    Publisher/Editor: Roger Ogle  leisure centre in 1984. Distribution in North  The Commission makes several  to address these issues, progress is at
    Editorial:  Tel: (01793) 872282  Swindon commenced in January 1994."  recommendations to improve serv-  present limited and it is unlikely that
                                                          ices and contribute to improving  the public would recognise the im-
                              The contents of The Link are protected
                                                          the quality of life for Swindon peo-  provements made'.
                              by copyright. Use of advertisements in
                              printed or electronic form is forbidden'  ple. Most revolve around drawing
                                                                                        To read the full report, go to
                              unless an advertiser or publisher has  up plans and procedures for moni-
                              sought permission. Articles and photo-  toring performance, strengthening  www.councilperformance.gov.uk
               '              graphs require similar authority  senior management and consulta-  • Education aims to make the grade
   Registered in England & Wales- Nc. 4513027. Registered Office-130 High Street, Hungerford  Barks RG17 ODL Printed by pep, Telford  tion procedures.  in 2003 - page 14.
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