Estate and lettings agent Home Finders has made the shortlist of The ESTAS – the biggest award scheme in the UK residential property industry.
The firm says this represents recognition for delivering outstanding customer service to its clients.
Sue Gidney, managing director of Home Finders, said: “We are very proud to be shortlisted. We take our levels of customer service very seriously because we know clients in Swindon always have a choice.
“Hopefully, we can go one step further and win at The ESTAS Awards in October.”
The competition honours the best agents, conveyancers and mortgage advisors in the UK, and the awards are powered by the ESTAS online customer review platform, which enables property professionals to demonstrate the customer service standards they deliver for clients.
ESTAS reviews can only be completed at the end of the property transaction, and a strict verification process ensures reviews are genuine. This year’s shortlist has been calculated following the evaluation of 660,000 customer review ratings.
This year for the first time ESTAS have introduced a Standard of Excellence, which all shortlisted firms must attain to make the shortlist.
A total of 600 agents, conveyancers and mortgage brokers have been shortlisted around the UK. The regional and national winners will be announced at the 19th annual ESTAS ceremony to be held in London on 14 October.
The awards will be presented by the UK’s favourite property expert Phil Spencer in front of 1,200 of the UK’s top property professionals.
Simon Brown, founder of ESTAS, said: “At ESTAS we’re creating a community for best practice property professionals who all share a passion for delivering great service and a belief that service really does matter.”
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