HR experts advise firms on how to part company with underperforming staff

Swindon based employment experts HR Department say employers need not be reluctant to remove underperforming staff.

The company says that while grievance procedures, dismissal, and redundancy are options, they are often protracted processes, and that an alternative, quicker solution, which works in a number of situations to the satisfaction both of the employer and employee, is a settlement agreement.
Peter Jones, Managing Director of the HR Dept Swindon, North Wiltshire and East Cotswolds, said: “Even where staff are underperforming, there can be a reluctance among employers to move them on, because of the time and resource this can take.
“For longer serving staff, you might need to bring in a Performance Improvement Programme (PIP). For staff with less than two years’ service there can be some flex, but you still need to be careful before moving them on, because they might have additional protections, particularly if they have a medical condition.”
Peter said a settlement agreement allowed the employer to forego a formal process and more quickly dismiss a staff member by offering an enhanced payment for the individual in return for them waiving their right to go to an employment tribunal.
The HR Dept can work with employers to draw up a mutually satisfactory settlement agreement.
Peter and the team have supported a number of businesses through the settlement agreement process. In a recent example, they helped a client manage a long-serving member of the team out of the business, who was underperforming and passing much of his work to colleagues.
Redundancy may have been an option, as his role within the business had depleted, but both he and the employer chose a settlement agreement.
Peter said: “Although a settlement agreement is a more expensive option for a business than redundancy, due to an enhanced payment made to the employee, the benefits are the process is much simpler and quicker.”
Settlement agreements, Peter said, can be a solution for situations where an employer needs a quick resolution, where they might want to offer an enhanced payment for a long-serving employee or where they would like to include additional confidentiality protection.
Another route, similar to a settlement agreement, is to use the Acas conciliation service and seek a COT3 agreement - a legally-binding document used to settle an employment tribunal claim or potential claim, which outlines the agreed terms of the settlement between the employer and employee.
Peter added: “This has the same powers and sentiment as a settlement agreement, but is known as ‘employer-led conciliation’, via Acas, and we can support businesses through this process too.”
If an employee doesn’t want to go down the settlement agreement or employer-led conciliation route, then other options – such as a formal performance management process, or a redundancy process – can be initiated.
Peter said: “The starting point for exploring a settlement agreement is through a protected conversation, which is a without prejudice, open discussion between an employer and employee where they explore the possibility of ending the employment relationship through a settlement agreement.”
Peter and the team can help with every stage in the process, from the protected conversation through to the settlement agreement and termination of employment.
For advice and support email Peter Jones at [email protected] or call 01793 683 398.
For more information about the HR Dept Swindon, North Wiltshire and East Cotswolds, visit https://www.hrdept.co.uk/swindon-north-wiltshire-east-cotswolds/.?