Citizens Advice Swindon thanks it's wonderful volunteers for their dedication

By Jamie Hill - 29 May 2020


Citizens Advice Swindon has continued giving advice to those in need throughout the coronavirus pandemic thanks to the tireless dedication of its staff and volunteers.

The team quickly rallied to ensure as many people as possible could be helped over the phone or webchat.

As part of Volunteers’ Week, which runs from 1 to 7 June, Citizens Advice Swindon wants to thank volunteers for their contribution not only during this exceptional time, but throughout the year.

70 volunteers at Citizens Advice Swindon contribute around 420 each week.

In the last year, Citizens Advice Swindon has helped 9,408 people with 24,960 of problems, such as debt, housing, benefit and employment issues. 

Debbie, Volunteer Adviser at Citizens Advice Swindon said of her continued work since the Coronavirus pandemic: ‘I am pleased that I have been able to provide telephone advice and support to people who are trying to cope in these extraordinary times.  This includes helping people to navigate the benefits system, understand how furlough schemes and other changes in employment affect them, and where they can find information to resolve queries.’

Claire Newport, Chief Executive at Citizens Advice Swindon said: “Throughout the year our wonderful volunteers contribute their time and energy to make a huge difference to people’s lives and help keep our vital service running.

“Whether they have been able to continue in their role recently, or have paused their volunteering, their support throughout the year has been truly invaluable.

“I cannot thank them enough for their continued dedication. We really couldn’t do it without them.”

If you’re interested in finding out more about volunteering with Citizens Advice Swindon contact more information about the types of roles we offer visit

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