GWH launches online appointment service

By Ben Fitzgerald - 22 August 2019


Great Western Hospital has introduced a new online appointment service, which is hoped will reduce the number of missed appointments.

Patients will now have the option of receiving their appointment letters, reminders and view important clinic information and hospital floor plans via an online portal.

The service, in partnership with tech company DrDoctor, was piloted at the hospital’s Ear, Nose and Throat department .

Karen Johnson, Director of Finance at the Trust said: “The new service will transform the way we communicate with our patients, and offer patients the choice to access their appointment information on a platform that is more convenient for them.

“The online portal ensures that appointment information is never lost, and is easily accessible wherever you are, and whenever you need it."

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