The Tuppenny in Old Town was unable to open this morning thanks to a work crew sent by City Fibre.
Members of staff arrived to find the pavement outside the popular pub and music venue being dug up.
The Tuppenny team warned the public in a Facebook post that they would not be able to open during the morning until further notice, saying they hoped to be accessible by lunchtime and that City Fibre had not sent any notification of the works.
The company has been accused of causing chaos throughout much of the area while installing broadband infrastructure beneath roads and pavements.
The post on The Tuppenny's Facebook page said: "Morning all. Sorry to say the until further notice, we won’t be open this morning!
"We hope to be accessible again by lunchtime but will post here once we are so check here first just in case.
"We only found out ourselves when we arrived on site just now. So sorry about that! If we’d have had a bit of notice we’d have let you know in advance!
"Nice one CityFibre a courtesy note through the door advising us of planned works would have been nice."
Neil Madle, CityFibre’s Partnership Manager for Swindon, said: “CityFibre is investing £40m to transform Swindon’s digital infrastructure and bring next generation full fibre connectivity to homes and businesses in the area.
"This is a major undertaking, which is why we are working closely with our build partner, local authorities and the council’s highways team to ensure all works are delivered as efficiently as possible.
"We always endeavour to inform the community ahead of work starting, including sending advance notice letters and so we were sorry to learn of concerns raised by a local business.
"We can confirm the works are scheduled for completion next week and we would like to thank the wider community for their patience during any recent disruption they may have encountered.
"We are extremely grateful for the support we’ve received to date while we deliver this major investment programme.”
The Tuppenny team warned the public in a Facebook post that they would not be able to open during the morning until further notice, saying they hoped to be accessible by lunchtime and that City Fibre had not sent any notification of the works.
The company has been accused of causing chaos throughout much of the area while installing broadband infrastructure beneath roads and pavements.
The post on The Tuppenny's Facebook page said: "Morning all. Sorry to say the until further notice, we won’t be open this morning!
"We hope to be accessible again by lunchtime but will post here once we are so check here first just in case.
"We only found out ourselves when we arrived on site just now. So sorry about that! If we’d have had a bit of notice we’d have let you know in advance!
"Nice one CityFibre a courtesy note through the door advising us of planned works would have been nice."
Neil Madle, CityFibre’s Partnership Manager for Swindon, said: “CityFibre is investing £40m to transform Swindon’s digital infrastructure and bring next generation full fibre connectivity to homes and businesses in the area.
"This is a major undertaking, which is why we are working closely with our build partner, local authorities and the council’s highways team to ensure all works are delivered as efficiently as possible.
"We always endeavour to inform the community ahead of work starting, including sending advance notice letters and so we were sorry to learn of concerns raised by a local business.
"We can confirm the works are scheduled for completion next week and we would like to thank the wider community for their patience during any recent disruption they may have encountered.
"We are extremely grateful for the support we’ve received to date while we deliver this major investment programme.”
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